When can I call the Aware Helpline?
Please remember that the helpline can be busy and some calls can last quite a while, so if you're trying to get through, please bear with us and don't give up. And don't forget, we also offer depression support by email with a response guaranteed within one working day if your query is less urgent. Just like calls to the helpline, emails are treated in the strictest confidence.
Will my call be confidential?
All calls are treated with strict confidentiality. All calls are anonymous. No one will ever be told that you have contacted us, and no third parties will be contacted.
How much does it cost to call the Aware helpline?
Calls to the helpline are charged at local rate from any landline in Ireland. So if you are calling from an Irish landline, calls cost approximately 5c per minute. Rates from mobile phones will vary depending on your operator and price plan. (If you are living outside Ireland and wish to access the Aware Helpline you can call +353 1 6766 166.)
What other helplines might be able to help me?
Samaritans 1850 60 90 90 (24 hours) www.samaritans.org
TeenLine 1800 833 634 (Wed 3pm-6pm; Thurs, Fri, Sat 9pm-12midnight) www.teenline.ie
Childline 1800 666 666 www.childline.ie
DRCC (Dublin Rape Crisis Centre) 1800 77 88 88 www.drcc.ie
Shine (Schizophrenia Ireland) 1890 621 631 www.shineonline.ie
Grow 021 277 520 www.grow.ie
Recovery Inc 01 668 1855
OANDA (Out and About Association) 01 833 8252