Support Services

Support Line

The Aware Support Line service is a free service and is available to anyone, aged 18 years and over, who is seeking support and information about issues relating to their own mood or the mood of a friend or family member, or who experiences depression, anxiety or bipolar disorder.

If you are under 18 years of age, please contact childline for support on 1800 66 66 66.

Freephone 1800 80 48 48

Available 7 days a week
10am to 10pm

Support Line volunteers receive initial and on-going training from Aware. They can help you to identify helpful options and actions which are available to you at the time of the call. Our volunteers are not counsellors or therapists.

Your emails are confidential within normal limits. The Support Line can be quite busy at times, so if you’re trying to get through, please bear with us.

Calls to the Support Line are free of charge.

More About Support Line

Our aim is to
provide you with telephone support and information about issues relating to depression, bipolar disorder and other mood related conditions.
We will actively listen to your concerns, questions and reasons for calling.
We will explore and identify, with you, the most appropriate options for you at this time.
We will also inform you about appropriate, alternative services available within Aware and externally.
The length of calls can vary but on average calls are about 15- 20 minutes.

Question You Might Have

When you ring the Aware Support Line you will hear a recorded message and you will then be put through to the next available volunteer. Our volunteers are here to listen and support you, they understand that it may have been difficult for you to pick up the phone and will listen to your concerns.

Our volunteers will talk with you about what brought you to call the Aware Support Line today. In order to proactively help you, they may ask you some questions to better understand what is going on for you and to explore helpful options that may be available to you. We won’t ask you to go into detail about what has happened in the past: we focus on the present, acknowledging your thoughts and feelings and on identifying helpful actions.

Volunteers do not have the facility to ring callers.

If you are living outside Ireland and wish to access the Aware Support Line, please call +353 1 676 6166. Please note this number is not a freephone number, you will be charged according to your phone tariff.

Samaritans 116 123
Pieta House 24/7 Suicide Helpline 1800 247 247
Teenline 1800 833 634
Childline 1800 666 666
Dublin Rape Crisis Centre 1800 77 88 88

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